Yes, the app supports payments in various currencies. The available payment methods are: PayPal, Debit/Credit card.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

1.Tap on Reservations in the app.
2.Choose a category: Active, Future, Completed.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

The app includes a Notifications module that informs you about:
1. Active reservations,
2.Changes in reservation status,
3.Available parking spaces.
When using the app for the first time, you will be asked for consent to receive push notifications, which you can enable or disable in your phone's settings.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

To change the app's language:
1.Go to Settings.
2.Select Language.
3.Choose your preferred language from the available list.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

No, the app does not work offline. An internet connection is required to use the app.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

Yes, you can assign multiple cars:
1.Go to My Vehicles.
2.Tap Add New Vehicle.
3.Enter the details of the new vehicle.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

To update your licence plates:

• Go to My Vehicles.
• Add a new vehicle with the correct details.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

Yes, you can use the app on two devices at the same time.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

No, you cannot have two or more active reservations at the same time on one account. However, you can have multiple reservations at different times.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

You can cancel a reservation at any time through the app. Whether it is free or incurs a charge depends on the specific parking conditions.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

Yes, you can withdraw funds: Send a request to support@sharep.io. Funds will be refunded using the same payment method used for depositing them.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

Yes, you can use the app anywhere. ShareP parking can be easily located by entering your destination in the app or finding it on the map. ShareP parking spots are marked in blue.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

To use the app, you must create an account and enter vehicle details. However, if you prefer not to create an account, you can use the parking service by providing your details on the website and paying with one of the available online payment methods.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

Yes, you can log in on multiple devices simultaneously. However, you can only have one active reservation at a time.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

If you forgot your password, use the Forgot Password option in the app. For other issues, contact us:
1. Courriel : support@sharep.io
2.Phone: +48 22 777 41 41.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

The app provides a password recovery option:
1. On the login page, tap "Forgot Password?".
2. Enter the phone number associated with your ShareP account.
3. You will receive a verification code.
4. Enter the code and set a new password for your account.
5. Log in with your new password.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

Yes, the app will send a notification about the end of your reservation. Additionally, you will have the option to extend your reservation if needed.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

To start parking at a ShareP-enabled parking lot:
1. Depending on the parking infrastructure, you can open barriers using the app, QR codes, or licence plate recognition systems.
2. Ending parking is done similarly—via the app or the automatic system.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

The licence plate registration system works automatically if you have previously entered your vehicle's licence plate number and reservation time into the ShareP app:
1. Upon entry: The camera scans the plate, matches it to the reservation, and opens the barrier.
2. Upon exit: The plate is scanned again, and the barrier opens automatically if the reservation time matches.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

• Check if the app needs updating.
• If you already have the latest version, log out and log back in.
• If there is no internet access (e.g., underground parking), connect to the ShareP open Wi-Fi network.
• If the issue persists, contact support:
  • Email: support@sharep.io
  • Phone: +48 22 777 41 41.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

Yes, the ShareP app allows you to set up renewable subscriptions:

• Find a parking spot in the app.
• Tap Reservation and select Subscription.
• Enter the start date for the subscription.
• Tap Confirm and Pay.
• Your subscription will renew automatically.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

To share a parking space with others, you must have permission to send invitations. If you have this permission:
1. Select the location where you want to share the parking space.
2. Choose the parking spot and tap Share.
3. Enter the recipient's phone number and preferred language (this is necessary for the recipient to receive the message in the correct language).
4. Set the time range and tap Share.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

Yes, when sending the invitation, you define the start and end times for the person's access.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.

Yes, the invitee must have a ShareP account. The parking spot will appear in their Reservations tab. If the invited person does not have an account, they will receive an SMS with a link to the app. After completing registration, the parking spot will be shared automatically.

Si ce n'est pas le cas, veuillez nous envoyer un courriel ou contacter notre équipe d'assistance.