If the parking barrier does not open, call ShareP Customer Service:
1. Email: support@sharep.io
2. Phone: +48 22 777 41 41.
The team will assist in resolving the issue.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

Yes, you can park in such a space, but:

• During the reservation process in the app, you must select the option for a disabled parking space.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

Yes, you can extend your parking time directly in the ShareP mobile app.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

Parking can only be paid for via the ShareP mobile app. No alternative payment methods are available.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

Yes, the system operates 24/7, allowing you to enter and exit the parking lot at any time.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

Yes, with the ShareP app, you can reserve a specific parking space for a set period, such as a month or longer.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

To report damages or issues:

• Call ShareP Customer Service at +48 [enter number].
  The team will inform the parking owner about the problem.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

The system will not register your vehicle's entry, which may prevent it from recognising your vehicle for exit.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

1. Automatic licence plate recognition: You should receive a push notification in the app explaining the issue. If not, contact Customer Service.
2. QR code: The app should display the reason for entry denial. If not, contact Customer Service.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

The system detects vehicles correctly registered in the app and with valid reservations.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

1. If the barrier opened the first time, the system recognised your vehicle, and parking started. You cannot re-enter in this case.
2. If the barrier didn’t open, the system should allow re-entry after resolving the issue.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

1. Automatic licence plate recognition: You should receive a push notification in the app explaining the issue. If not, contact Customer Service.
2. QR code: The app should display the reason for exit denial. If not, contact Customer Service.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

Contact Customer Service via email or phone. They will help assign a different parking space for your reservation.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

In the app:
1. Select the parking lot.
2. Go to the Reservations tab.
3. Choose Select a space.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

Yes, spaces for larger vehicles are marked with a dedicated icon in the app.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

This is only possible if the spaces are at different parking lots.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

Yes, but you need to make separate reservations for each day.
Alternatively, many parking owners offer monthly subscriptions that allow parking on specified days and times. These subscriptions renew automatically at the start of the next billing period.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

Yes, you can reserve a parking space for an entire month in advance.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

Yes, but you need to make separate reservations for each selected day.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

Currently, this feature is unavailable, but we are working on adding it.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

In the app:
1. Select the parking lot.
2. Go to the Reservations tab.
3. Choose Select a space.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.

You can cancel your reservation before it starts and receive a partial refund. Refunds are handled on a case-by-case basis—contact our Customer Service:
1. Email: support@sharep.io
2. Phone: +48 22 777 41 41.

In caso contrario, inviaci un'e-mail o contatta il nostro team di supporto.