Share.P Support Desk

Support Desk

FAQ / Parking /

Contact the Share.P Service Desk via the "Support" section. We will help you to solve the problem or, if this is possible, offer a reasonable compensation.

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All parking spaces connected to our system are clearly marked. However, if for some reason the marking is not visible or has been damaged, we ask you to contact the customer service under the section "Support".

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If the description of the parking lot in the app does not match the real condition of the parking lot, we ask you to contact our customer service under the section "Support", so that we can find a solution together.

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If the description of the parking lot in the app does not match the real condition of the parking lot, we ask you to contact our customer service under the section "Support", so that we can find a solution together.

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If not, please send us an email or contact our support team.

Please contact the customer service at "Support" as soon as possible.

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Contact our customer service by phone under "Support". Our team will help you to find a garage or a towing service. Accidents happen, so don't worry, Share.P. will help you to cope with this situation.

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Each garage is equipped with signs indicating the exit. Please follow them. If there are none, let us know.

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You can extend your parking time in the app if the corresponding parking lot allows such an option. If this is not the case and you do not get your car back in time, please contact our customer service as soon as possible under the bookmark "Support".

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